Terms & Conditions
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1. Our Role
Carma Fleet Management Ltd acts as an introducer of vehicle hire services.
We connect customers with a network of third-party vehicle hire providers.
Any vehicle hire agreement is entered into directly between the customer and the supplying partner, not with Carma Fleet Management Ltd.
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2. Vehicle Supply
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Vehicles are supplied by third-party partners.
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Carma Fleet Management Ltd does not own or supply vehicles directly.
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Availability and specifications are subject to change.
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3. Quotations & Pricing
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Prices displayed on our website or provided in marketing are indicative and subject to availability.
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Final pricing will be confirmed in the formal agreement provided by the supplying partner.
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Pricing may vary depending on the vehicle, supplier, and customer requirements.
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4. Payments
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An initial rental payment may be required before delivery.
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Monthly payments are typically payable in advance.
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All payment terms will be set out in the agreement between the customer and the supplying partner.
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5. Minimum Term
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Most vehicles are subject to a minimum hire period of 3 months.
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Exact terms will be confirmed in the supplier agreement.
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6. Cancellation
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Many vehicles are available with 28 days’ notice cancellation, however this is vehicle-specific.
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Cancellation terms will be clearly stated prior to agreement.
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Where 28-day cancellation does not apply, the agreed minimum term must be fulfilled.
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7. Mileage
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Customers select a mileage allowance at the start of the agreement.
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If the agreed mileage is exceeded, excess mileage charges will apply.
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The applicable rate will be stated in the quotation and formal agreement.
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Mileage terms may vary depending on the supplier.
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8. What’s Included
All vehicles include:
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Road tax
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Roadside assistance
Where stated, vehicles may also include:
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Maintenance (servicing and tyres)
Maintenance inclusion is vehicle-specific and will be confirmed prior to agreement.
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9. Insurance
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Insurance is not included.
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The customer is responsible for arranging and maintaining valid insurance throughout the hire period.
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10. Customer Responsibilities
The customer is responsible for:
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Ensuring the vehicle is insured
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Keeping the vehicle in good condition
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Any damage beyond fair wear and tear
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Complying with all legal requirements relating to vehicle use
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11. Vehicle Condition & Damage
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The condition of the vehicle will be governed by the agreement with the supplying partner.
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Charges may apply for damage beyond fair wear and tear.
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12. Third-Party Agreements
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The vehicle hire agreement is between the customer and the supplying partner.
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The supplying partner’s terms and conditions will apply to the hire.
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Carma Fleet Management Ltd is not responsible for the performance of the vehicle or the fulfilment of the hire agreement.
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13. Liability
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Carma Fleet Management Ltd acts solely as an introducer.
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We are not liable for any loss, damage, or costs arising from the vehicle hire agreement or use of the vehicle.
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14. Website Information
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We aim to ensure all information is accurate, however errors and omissions may occur.
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Vehicle specifications, pricing, and availability may change without notice.
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15. Data Protection
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We process personal data in accordance with our Privacy Policy.
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By submitting an enquiry, you agree that your details may be shared with relevant vehicle suppliers to fulfil your request.
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16. Changes
Carma Fleet Management Ltd reserves the right to update these terms at any time.